Questions, answered

Small moves, 1–2 item moves, furniture delivery and assembly, upright piano and safe moves, last-minute moves, high-rise or condo moves, and labor-only help. Two movers and a Sprinter van, across Miami-Dade, Broward, and Palm Beach.

Send a photo of your items in the chat with both addresses, the date, and the time you need it done. Mention stairs, elevators, and assembly. You can also call us.

It depends on the job. 1–2 item deliveries are a flat rate: tell the chat what's moving and both addresses and you get your price instantly. Small moves, labor-only help, and other hourly jobs are $195 for the first hour for 2 movers and a Sprinter van, then $165 per hour in 30-minute increments ($82.50 per half hour). Billed time starts when the crew arrives at your first address, with no travel fee and no stair fees. You get a written estimate before every job. Full pricing →

No. We run Sprinter vans only. They're the right size for small jobs and fit garages, loading docks, and tight streets. For full houses, a bigger setup is the better fit, and we'll tell you if that's your situation.

A crew is always two movers and a Sprinter van. We don't add single extra helpers. If your job needs more hands, book 2 crews (4 movers and 2 Sprinter vans) with each crew billed the same way: $195 for its first hour, then $165/hour.

Miami-Dade, Broward, and Palm Beach counties, including moves between them. Not sure about your address? Send us your ZIP in the chat.

About 500 cubic feet per van: a studio or light 1-bedroom. Send photos or a list and we'll tell you before you book.

Yes. We take apart and reassemble furniture for moves, and we assemble new flat-pack furniture. Assembly costs nothing extra when you tell us up front: it's included in your flat-rate quote, or in the hourly time. On a flat-rate job, assembly or other work you add on the day is billed at the hourly rate for the actual time (30-minute minimum, $82.50 per crew), and you approve it in a change order first. We don't do electrical, plumbing, gas hookups, TV wall-mounting, or anchoring furniture to walls.

Sometimes. Send a photo, both addresses, and your deadline in the chat and we'll tell you honestly if we can fit you in. Same-day when we can, never guaranteed.

Yes. We plan around elevator reservations and move-in hours, and we can send a certificate of insurance (COI) to your building's management. A COI naming the building or you as additional insured is $75. Send us their requirements when you book.

One Piece Delivery LLC is registered with the State of Florida (FDACS) as an Intrastate Mover of Household Goods: Fla. Mover Reg. No. IM3018, valid through 10/04/2027. We're insured. Certificates of insurance (COI) for your building on request. A COI naming your building or you as additional insured is $75.

Open 7 days a week, 7 AM–7 PM, including weekends and holidays (Dec 31 until 2 PM; closed Jan 1). Work before 7 AM or after 7 PM is billed at double rate: $390 for the first hour, then double the hourly rate for 2 movers + the van, in 30-minute increments. Flat-rate jobs done outside those hours are doubled too. Our AI assistant gives quotes 24/7.

Yes. Our AI assistant on this website gives instant quotes 24/7. Send it photos, both addresses, your items, the date and time, and floors and elevator details. You can also message us in the chat any time, and our team replies there during working hours, 7 AM–7 PM.

We accept Zelle (preferred), Venmo, Cash App, cash, or credit card (+3.5% processing fee). Payment is due on the day of the job, right after the work is completed. No deposit and no prepayment, for any job: you pay only after the work is done.

Free to cancel or reschedule up to 24 hours before your job. Inside 24 hours: $50 late-cancellation fee. If the crew arrives and can't start (no one there, no access, or items not ready), we wait up to 30 minutes. If we still can't start, it counts as a no-show: $50 plus those 30 minutes of waiting at the hourly rate ($82.50 per crew, or $165 per crew after 7 PM). If the crew arrives and an item can't be moved because the item or the access doesn't match the photos or information you gave us, you pay 1 hour at the hourly rate ($165 per crew, double after 7 PM) and nothing else. If it's on our side, or the item needs more people, we first try to bring a second crew; if one can't get there within 30–45 minutes, we cancel that item or job at no cost to you. No deposit, ever.

Grand and baby grand pianos (we move upright pianos only), large refrigerators, and hazardous materials (gas cans, propane, paint, chemicals). We also don't do appliance hookups, electrical, or plumbing work. We also don't move single items over 500 lb without a 2-crew booking, firearms and ammunition, cash, jewelry, or important documents (please carry these yourself), or perishable food, and we don't do general junk and trash removal.

Tape, shrink wrap, and moving blankets are included. Packing service is available at the hourly rate. Boxes and packing paper can be brought on request and added to your estimate at cost. Otherwise, please have everything boxed before we arrive. Furniture gets wrapped in our moving pads.

Yes, we do labor-only: loading or unloading your own truck or a portable storage container, or moving items inside your home. It's the same rate, $195 for the first hour, then $165/hour for 2 movers, in 30-minute increments after that. The crew still comes in the Sprinter van, because it carries all the equipment: dollies, hand truck, moving blankets, tape, shrink wrap, and tools.

Never required, always appreciated when the crew does a great job.