I'm Serge Khal, the founder of One Piece Delivery. The idea for this company came to me when I was working as a foreman for a big moving company that specialized in big moves, local and long-distance, with big trucks only. I worked for them for almost three years, doing jobs big and small, from town to town, city to city, state to state, trying to do a good job on every single one.
Through that time, I learned a lot. I went from knowing almost nothing about the moving industry to being someone who could successfully organize a big move in an unfamiliar place, with a rented truck and local helpers I was meeting for the first time. Someone said you have to fail your way to success, and that's true. Every day in moving, I dealt with something I was seeing for the first time, and of course, sometimes you fail. The best you can do is fail once and never repeat that mistake. Even the biggest companies talk about having tons of failures. I had pounds, hundreds of pounds. So when I started One Piece Delivery, I think I had seen and moved everything, from huge artificial elephants to $100,000 grand pianos.
From stuffed cheetahs to monster custom-made cabinets 12 feet tall and 6 feet wide, from golf carts to all types of motorcycles, you may not even imagine what people may ask you to move. (That was my old job. Today, One Piece Delivery moves upright pianos only, not grand pianos.) After two years on the road, I got promoted to work only in Florida, which was a significant relief for me, my wife, and my newborn daughter.
The day my daughter was born changed my life. You stop thinking about yourself and start thinking about her and her future. New thoughts began coming into my head: that I had to do something on my own, that maybe I should start a moving company myself. So I opened my own long-distance moving company, thinking that I could create the best one in the world. That was too ambitious without savings and with a lot of bills to pay. I couldn't dedicate much time to this company, and I couldn't leave the job that gave me my financial support.
Anyway, I had this company for about a year, I did about 45 jobs, and all of them were successful. Still, I figured out that long distance is not for me. If I cannot guarantee safe and on-time deliveries to other states, I should not do it. We were great on pickups in Florida, but you have to rely on contractors in all the other states, and trust me, it can be very stressful. Imagine your shipment is going to California, and it is on time; you have already called the customer and told him the time and date. But suddenly, somewhere in Texas, the driver decides to take a well-paid job to Illinois (yes, the opposite way), which causes more than two weeks of delays. I take every single job close to my heart, and for me, disappointing a client and failing to deliver on time is the worst feeling. Probably you have to be heartless or soulless to do this kind of job, or hire someone heartless or soulless. So I couldn't do it anymore. I was broken and devastated, but I couldn't let go of the idea of opening something on my own, something that would help people. And then I had an insight.
Once, my employer told me that we don't start our trucks unless it's a $500 job. I had a friend who needed just one couch moved a couple of miles, and I couldn't help him, so I ended up renting a high-roof van. When I opened the van's back doors and loaded that couch inside, I saw enormous potential: all that space you could fill with all types of furniture. The same day, I started working on this idea and called the company ONE PIECE, so that everyone who needs to make a small move, just one or a couple of pieces, and can't do it on their own, now has an option: an option they can afford, a company that will take care of their small job. I brought this idea to the CEO of the company I worked for and asked if they would like to be a part of it. They said no, it's too much work and it's not worth it. I agreed that it is tons of work, and I left that company in the summer of 2018. It was a great place to work, but not to grow, unfortunately.
Since 2018, we've helped more than 20,000 customers across South Florida.
This is how I started, and now I'm here to help you. We've been doing small moves in South Florida since 2018. We are local, we are here, and we're ready to help. Got one piece or a few? Send a photo in the chat or email [email protected]. Thank you for reading until the end. We appreciate your business, your time, and your support.
Serge Khal, founder
From our video archive
Two videos from our early years, kept here as part of the story.
One Piece Delivery LLC is licensed and insured: registered with the State of Florida as a Mover, Fla. Mover Reg. No. IM3018.
You never know when you might need it.
Now you know who to message. Snap a photo, send it in the chat, and we'll take it from there.
Or call 305-610-8004
