top of page

FREQUENTLY ASKED QUESTIONS

1. What services does One Piece Delivery® offer?

- One Piece Delivery® specializes in small moves, one or a couple of items delivery, labor help, last-minute moves, moves on demand, furniture assembly, and disassembly.

 

2. How can I contact One Piece Delivery® for a quote?

- You can text your request from 7 am to 11 pm or call between 9 am to 6 pm at 305-610-8004.

 

3. Does One Piece Delivery® have big trucks?

- No, One Piece Delivery® operates with Sprinter Vans only.

 

4. What equipment is provided in the vans for moving?

- The vans are equipped with hand trucks, moving dollies, tools for furniture assembly or disassembly, and a 6 feet portable ramp.

 

5. How is furniture protected during the move?

- The cargo area of the vans is wrapped with commercial carpet, and the company provides heavy-duty moving pads, tape, shrink wrap, and one free mattress cover.

 

6. How many people and vehicles come for a delivery?

- Each delivery includes 2 guys and a van.

 

7. What areas does One Piece Delivery® serve?

- One Piece Delivery® serves Broward County, Miami-Dade County, and Palm Beach County.

 

8. What kind of moves does One Piece Delivery® specialize in?

- Small moves, one or a couple of items delivery, last-minute moves, and moves on demand.

 

9. Are the workers at One Piece Delivery® punctual and hardworking?

- Yes, all workers are punctual, hardworking, and have a great attitude.

 

10. Does One Piece Delivery® provide furniture assembly and disassembly services?

- Yes, the company offers furniture assembly and disassembly services.

 

11. What year was One Piece Delivery® founded?

- One Piece Delivery® was founded in 2018.

 

12. How many 5-star reviews does One Piece Delivery® have on Google?

- One Piece Delivery® has over 400 5-star reviews on Google.

 

13. How can I request a quote outside of business hours?

- You can send a text request to 305-610-8004 from 7 am to 11 pm.

 

14. Does One Piece Delivery® offer labor help?

- Yes, the company offers labor help services.

 

15. What is included in the moving tools provided by One Piece Delivery®?

- The moving tools include a hand truck, moving dolly, tools for furniture assembly or disassembly, and a 6 feet portable ramp.

 

16. Does One Piece Delivery® provide video testimonials?

- Yes, the company has over 100 video testimonials.

 

17. How can I stay updated with One Piece Delivery®?

- You can visit their website at www.onepiecedelivery.com (http://www.onepiecedelivery.com) or follow them on Instagram at @onepiecedelivery.

 

18. Is furniture protection equipment provided for free by One Piece Delivery®?

- Yes, the company provides heavy-duty moving pads, tape, shrink wrap, and one free mattress cover.

 

19. How many employees work for One Piece Delivery®?

- The company has a team of hardworking and dedicated employees.

 

20. What distinguishes One Piece Delivery® from other delivery services?

- One Piece Delivery® focuses on personalized and quality service for small moves and deliveries.

​

21. How long does it take for the movers from One Piece Delivery® to arrive?

- The movers are known for being punctual and timely.​

​

22. Does One Piece Delivery® provide packing and unpacking services?

- Yes, One Piece Delivery® can assist with packing and unpacking services to facilitate your move.

 

23. Can I request additional insurance coverage for my items during the move?

- Yes, you can inquire about additional insurance options to ensure extra protection for your belongings.

 

24. Does One Piece Delivery® offer services for transporting large, bulky items?

- Yes, the company can handle the transportation of large, bulky items with the necessary equipment and expertise.

 

25. Are there restrictions on the type or size of items that One Piece Delivery® can transport?

- One Piece Delivery® can accommodate a wide range of items, but it's advisable to inquire about specific requirements for unusual or oversized items.

 

26. Can customers track the progress of their delivery in real-time?

- One Piece Delivery® can provide updates on the status and location of your delivery upon request.

 

27. Does One Piece Delivery® offer long-distance moving services?

- Yes, the company can assist with long-distance moves within the specified service areas.

 

28. Can I make special requests for delivery timing or specific handling instructions?

- Yes, One Piece Delivery® aims to accommodate special requests whenever possible, so feel free to communicate your needs.

 

29. Does One Piece Delivery® offer same-day delivery services?

- Yes, the company can accommodate same-day delivery requests based on availability and scheduling.

 

30. What safety measures does One Piece Delivery® have in place to protect customers and their belongings?

- One Piece Delivery® follows strict safety protocols to ensure the well-being of customers and the secure transportation of items.

 

31. Are there any additional fees for moving items up and down stairs or through elevators?

- One Piece Delivery® can provide information on any additional fees associated with navigating stairs or elevators during the move.

 

32. Can I request a specific time window for my delivery?

- One Piece Delivery® strives to accommodate specific time requests when possible, based on availability and scheduling.

 

33. Does One Piece Delivery® offer weekend or after-hours delivery options?

- Yes, the company can arrange weekend or after-hours deliveries based on availability and scheduling.

 

34. Are there any items that One Piece Delivery® cannot transport?

- The company may have restrictions on transporting hazardous materials or items that pose a safety risk during transit.

 

35. Can I get a detailed breakdown of the cost estimate for my move?

- One Piece Delivery® can provide a transparent breakdown of all costs involved in your move upon request.

 

36. Does One Piece Delivery® offer temperature-controlled transportation for sensitive items?

- The company can provide information on temperature-controlled options for items that require special handling.

 

37. How does One Piece Delivery® handle fragile or valuable items during the move?

- The company has protocols in place to ensure the safe and secure transportation of fragile or valuable items.

 

38. Can I schedule multiple stops or pickups during my delivery?

- One Piece Delivery® can accommodate multiple stops or pickups within the service areas, with advance notice and coordination.

 

39. Does One Piece Delivery® offer assembly services for furniture purchased from retailers?

- Yes, the company can assist with the assembly of furniture items purchased from retailers, upon request.

 

40. Can I book recurring delivery services with One Piece Delivery®?

- Yes, ongoing or recurring delivery services can be arranged with One Piece Delivery®, subject to availability and scheduling.

 

41. How does One Piece Delivery® handle delays or unforeseen circumstances during the move?

- The company has contingency plans in place to address delays or unexpected situations that may arise during the move.

 

42. Can I request assistance with arranging and organizing items at the delivery location?

- Yes, One Piece Delivery® can provide assistance with arranging and organizing items at the delivery location upon request.

 

43. Does One Piece Delivery® offer eco-friendly packing materials or options?

- The company can provide information on eco-friendly packing materials or options for customers looking to reduce their environmental footprint.

 

44. Are there any weight or size restrictions for items to be transported by One Piece Delivery®?

- One Piece Delivery® can provide details on any weight or size restrictions that may apply to items being transported.

 

45. Can I request specific handling instructions for delicate or fragile items?

- Yes, customers can provide specific handling instructions for delicate or fragile items to ensure they are transported safely.

 

46. Does One Piece Delivery® offer temporary storage solutions for items?

- While the company primarily focuses on deliveries and moves, they can provide recommendations for temporary storage solutions if needed.

 

47. Can I request assistance with disposing of old furniture or items during my move?

- One Piece Delivery® can provide information on options for disposal or recycling of old furniture or items as part of your move.

 

48. Does One Piece Delivery® offer assistance with setting up electronic devices or appliances at the delivery location?

- Yes, the company can provide assistance with setting up electronic devices or appliances at the delivery location upon request.

 

49. Can I schedule a consultation or on-site visit for a more personalized moving plan?

- Yes, customers can request a consultation or on-site visit to discuss specific moving needs and requirements with One Piece Delivery®.

 

50. What is the availability of customer support for inquiries or assistance during the moving process?

- One Piece Delivery® offers customer support to address any inquiries or provide assistance throughout the moving process.

bottom of page